Brooks Brothers FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Website Features

Rated 4.1 - 41 reviews

About Brooks Brothers

Brooks Brothers is a major fashion stores company operating the e-commerce site brooksbrothers.com. Brooks Brothers sells its products and services in the fashion stores vertical, offering discounts and promo codes to its customers infrequently. Brooks Brothers is very well-regarded among shoppers on Knoji, with 41 ratings and an average rating of 4.1 stars. Brooks Brothers scores very highly compared to other brands in the fashion stores industry, providing 17 e-commerce features to better serve its customers.

Brooks Brothers' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Brooks Brothers offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Brooks Brothers offers free shipping on all qualifying orders. Get free delivery on your order from Brooks Brothers, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Brooks Brothers offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Brooks Brothers may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
Brooks Brothers accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Brooks Brothers may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Brooks Brothers may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Maybe
It appears that Brooks Brothers may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Brooks Brothers may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Brooks Brothers may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Brooks Brothers may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Brooks Brothers may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Brooks Brothers may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Brooks Brothers may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Brooks Brothers may not offer price matching currently. Read full answer >>
Outlet Stores:
Yes
Brooks Brothers offers outlet stores for qualifying orders and customers, according to their outlet stores policies. See policies and program details on their availability of outlet stores page. Read full answer >>
Competitor Coupons:
Maybe
It appears that Brooks Brothers may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Brooks Brothers may not allow coupon stacking currently. Read full answer >>
Black Friday Hours:
Maybe
It appears that Brooks Brothers may not offer Black Friday hours currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Yes
Brooks Brothers offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Brooks Brothers offers gift cards and discounted gift cards during special promotional events. Find gift cards for Brooks Brothers. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Yes
Brooks Brothers offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that Brooks Brothers may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Brooks Brothers may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Brooks Brothers may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Brooks Brothers may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Brooks Brothers may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Brooks Brothers offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
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